Privacy Policy

Cookie & Privacy Policy
This Cookie & Privacy Policy reflects the requirements of the UK Data (Use and Access) Act 2025 (DUAA) effective 5 February 2026, updated ICO guidance, and current UK GDPR/PECR standards. It explains how we collect, use, store, and protect your personal data when you interact with our website and services.

Information we collect
We will collect personal data on our website only if it is directly provided to us by you, the user, and therefore has been provided by you with your consent. We may collect the following information:

  • Name
  • Contact Information including email address and phone numbers
  • Job title
  • Demographic information such as address, postcode, preferences, interests

Normally, you will only provide such details if you submit the contact form or web form on our website.

In the running and maintenance of our website, we also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access.

  • Information about your use of our site, including but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).
  • To better understand how people interact with our social media and website.

We use Google products, including Google Analytics, Google Search Console and Google AdWords. We use these products to understand how the website is being used in order to improve the user experience. User data is all anonymous. The types of data collected include IP address, browser-generated information e.g. browser type, operating system, date and time of access, how long a person looks at a website, what they look at, etc.

The legal basis for our use of your information
We process your personal data under:

  • Contractual necessity
  • Consent
  • Legitimate interests
  • Recognised legitimate interests (new under DUAA 2026)
  • For purposes such as safeguarding, crime prevention, emergency response, public security, and sharing data with public bodies.

We may hold and process personal data that you provide to us in accordance with the GDPR. The information that we collect and store relating to you is primarily used to enable us to provide our services to you and to meet our contractual commitments to you, including internal record-keeping. In addition, we may use the information for the following purposes:

  • To notify you about any changes to our website, such as improvements or product/service changes that may affect our service
  • If you are an existing customer, we may contact you with information about products and services similar to those that were the subject of a previous sale to you and that we think may be of interest to you

Disclosure of your information
We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

Please note that we do not reveal information about identifiable individuals to our advertisers, but we may, from time to time, provide them with aggregate statistical information about our visitors.

Controlling the use of your data
If you have given us consent to use your data for a particular purpose, you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided, you can write to us at Elite Recycling Solutions Ltd, Unit 7 The Maltings, Roydon Road, Stanstead Abbotts, Ware. Herts SG12 8HG or email us at hello@eliterecyclingsolutions.com

Where we store and transfer your data
As part of the services offered to you, for example through our website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.

A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or if one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this Privacy Policy and accordance with the GDPR. If transferred outside the EEA in order to provide you with these services.

We do not use or disclose sensitive personal data, such as race, religion or political you use our service while you are outside the EEA, your personal data may be affiliations without your explicit consent.

We may disclose your personal data outside of our group: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if Elite Recycling Solutions Ltd business is bought by a third party, in which case personal data held by it, about its customers, will be one of the assets to transfer to the buyer. However, any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this Privacy Policy will continue to be complied with by the recipient.

Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal processes served on us or our website.

You have the right to opt out of us processing your personal data for marketing purposes by contacting us at hello@eliterecyclingsolutions.com

Email tracking
Some emails that we send you have no tracking at all, e.g. service emails with invoices attached. Other emails include tracking so that we can tell how much traffic those emails send to our site, but we do not know who has clicked, so the data is anonymous, e.g. our monthly newsletter. For some emails, we can track, at an individual level, whether the user has opened and clicked on links in the email. We use the latter information at a personal level to understand open and click rates on our emails to try to improve them. If you want to be sure that none of your email activity is tracked, then you can opt out of Elite Recycling Solutions Ltd emails.

Security
The transmission of information via the internet or email is not completely secure. However, we have put security measures in place by installing a Secure Sockets Layer (SSL) on our website, which encrypts all data submitted via the online contact forms and web forms and protects your personal data. We cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use our strict procedures and security features to try to prevent unauthorised access.

Third party links

You may find links to third-party websites on our website. These websites should have their privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever, as we have no control over them.

Use of cookies
We use cookies to:

  • Improve website functionality
  • Enhance user experience
  • Analyse anonymised browsing behaviour

1. Essential Cookies – May be used without consent. These enable core site functions.

2. Non‑Essential Cookies – Require clear, explicit user consent. Our cookie banner ensures:

  • No non‑essential cookies fire before consent
  • Reject is as easy as Accept
  • No cookies are placed after the user rejects them

Social buttons
On many of the pages of our website, you will see ‘social buttons. These enable users to share or bookmark the web pages. There are buttons for Twitter, Facebook, LinkedIn, Instagram, Google+ and YouTube. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of Elite Recycling Solutions Ltd. You should be aware that these sites may collect information about what you are doing on the internet, including on the Elite Recycling Solutions Ltd website. So, if you click on any of these buttons, these sites will register that action and may use that information. In some cases, these sites will register the fact that you are visiting Elite Recycling Solutions Ltd and the specific pages you are on, even if you don’t click on the button while you are logged into their sites. You should check the respective privacy policies of each of these sites to see exactly how they use your information and to find out how to opt out or delete such information if you wish.

Your rights
You have the right to:

  • Access the personal data we hold
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

All requests will be processed within one month.

You have the right to change the permissions that you have given us in relation to how we may use your data.

Elite Recycling Solutions Ltd privacy principles
Elite is committed to safeguarding the privacy of your information. By 'your information' we mean any information about you that you or third parties provide to us.

  • We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so
  • We will be transparent in our dealings with you and will tell you about how we will collect and use your information
  • If we have collected your information for a particular purpose, we will not use it for anything else unless you have been informed and, where relevant, your permission obtained
  • We will not ask for more information than we need for the purposes for which we are collecting it
  • We will update our records when you inform us that your details have changed
  • We will continue to review and assess the quality of our information

Complaints Process Under DUAA 2026, we provide a formal internal complaints process. You may raise concerns by contacting us directly. If unresolved, you may escalate the issue to the Information Commissioner’s Office (ICO).

Contact Information
Elite Recycling Solutions Ltd
Unit 7 The Maltings
Roydon Road
Stanstead Abbotts
Ware
Herts SG12 8HG
Email: hello@eliterecyclingsolutions.com